Need More Sales Appointments? We’ve Got a Secret Weapon...
Hundreds of thousands of calls. Five years of data. That’s what it takes to create
a fine-tuned conversion framework that maximises turning your leads into more opportunities.
Qualify Opportunities Faster
We do the heavy lifting qualifying your digital leads so your team can focus on walk-ins. Less admin, more opportunities.
Our performance mantra? Speed to engagement. Capture people in the moment so the next step feels logical.
Marketing Accountability
We want your marketers to be making decisions informed by data and having accountability on their spend.
Which channels are delivering appointments? What’s the conversion rate to sale? Know what works and why,
A Great First Experience
We contact prospects within an hour of their enquiry to deliver that critical first brand impression that drives decisions.
Once we’ve finished helping a prospect we automatically pass all data and notes across via a direct CRM integration.
A Track Record Of Delivering Results
Check out these case studies where we’ve leveraged our call centre to create a ton of value and huge ROI for our customers over the years.
Boosting Southern Cross University enrolment rates by 11%
Our call centre acts as a call concierge service for customers. Our core service offering is phone-based conversion. We assist property developers and real estate agents with appointment conversion. We have a number of strategies to help customers generate sales by re-engaging their existing database. We also offer a managed inbound calling service where we manage our customer’s 1300 lines.
Our Melbourne-based call centre will support your sales team and improve the customer’s experience. Our agents are trained to call, qualify and convert your prospects into sales appointments. We are online 363 days a year (so you don’t have to be) and our system integrates with email, SMS and live chat to deliver an optimal first impression.
Our call centre’s internal KPI is to call leads within 1 hour, our SLA is to call all leads within a 2-hour timeframe.
Our call centre offers a fixed cost per managed lead based on the number of enquiries you generate on a monthly basis
We track conversion at every stage of the buyer journey to drive efficiencies. Our live reports make it easy to track the performance of your campaign.
Our call centre has great depth in property and education. Outside of these industries, we have provided calling services for customers working in not-for-profit, finance and B2B.
We are based in Melbourne, Australia.
Our call centre services operate 7 days per week throughout the year.
Our agents are trained to profile buyers and filter out the tyre-kickers. This enables us to measure intent and likelihood to purchase, as well as unlocking personalisation. We can collect information such as buyer type, timeframe to purchase and product preferences.
Performance Marketing Services
Check out the other services we offer:
Lead Generation
Bottom-line focused performance lead generation backed by deep industry specialisation.
