Efficiently manage your digital pipelines with our Melbourne-based concierge call centre.
KEY BENEFITS
We act as a concierge for your agents to sell the next step through superior customer service,
consistency of calls and data-driven contact times.
SOLUTION
Attribute digital activity to actionable offline events and optimise campaigns
toward appointments.
Leverage Salesforce Einstein's power to
allocate leads to agents who
are most likely to connect and convert.
Determine the best time to call a prospect
based on previous contactability rates and
AI-powered insights.
Establish a prospect's buying stage through
profile data, actionable requests and product
knowledge.
Full concierge service notes and next steps
are sent direct to your CRM in real-time for a
seamless handover.
Analyse the sales perfomance data to
continually optimise and improve lead
quality.
OUR RESULTS
curtin university
Download 3 Questions To Start Your Sales And Marketing Alignment Process and learn how to:
Better understand your sales cycle
Prioritise only hot leads with concierge services
Define a marketing qualified lead
Create a plan for leads rejected by sales
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