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How to Easily Increase Your Lead to Appointment Conversion Rate
Get an inside look at how our Melbourne-based call centre skyrockets appointment requests.
Phone-based conversion is nothing new, but it’s still a...
Higher Education Call Centres: Scripts vs Frameworks
If call centre marketing is a service that you're still on the fence about and not yet convinced it’s worth your time, we’re here to tell you...
How to Generate Qualified Home Buyer Leads with Live Chat
In a world where digital channels are always expanding, it’s hard to know which one is the right one to go for, and when to go with it. However,...
4 Steps to Optimise Your Post Enquiry Call Process
Sharing the secret sauce...
Did you know that Social Garden offers a call concierge service for customers and has 10 full-time agents based in...
Case Study: Quick Wins for Student Recruitment
When conversation drives conversion
Existing data is often put to one side when it comes to recruiting new students. Yet this data presents a great...
Case Study: Market Research – Kangan Institute
The Skills and Job Centre is a one-stop-shop for anyone seeking to explore tertiary studies, training, job and career options. Following the closure...