Melbourne Based Call Centre for High-Converting Sales

From social videos to high-production campaigns, we create data-driven content that lifts engagement and maximises your ad performance.

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Trusted by these big names

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How does it work?

Backed by five years of data, our call centre team knows how to turn leads into sales. We qualify, nurture, and convert high-intent prospects, seamlessly integrating with your CRM to maximise conversions and accelerate growth.

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Qualify Opportunities Faster

Stop wasting time on cold leads. Our team prioritises high-intent prospects, ensuring your sales team focuses on the best opportunities. It’s all about speed to engagement, meaning your prospects aren’t left out in the cold.

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Marketing Accountability

Get full visibility into lead performance with real-time reporting, CRM integration, and data-driven insights. We track every interaction, so you know which leads are converting, where drop-offs occur, and how to optimise your sales funnel.

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A Great First Experience

Every conversation shapes your brand. We contact prospects within an hour of their enquiry. We ensure your leads feel valued and informed, with all data automatically synced to your CRM, creating a smooth handover with your sales team.

And these are our best friends

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Phone sales

Here’s what goes into it:

  • Phone Sales
  • Progressive Profiling
  • Call Centre Training
  • Data Collection
  • Call Conversion
  • Script Development
  • Appointment Setting
  • CRM Integration
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We boosted Southern Cross University’s
enrolment rates by 11% Highlight circle

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Success Stories
From the Frontline

We’ll let our results take it from here.

Boosting Southern Cross University enrolment rates by 11% with a targeted calling campaign

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How we achieved a 12.57% opportunity-to-sale rate for Sherridon Homes

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How we optimised genU Training's lead follow-up strategy to skyrocket conversion by 57.35%

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Call Centre Marketing FAQs

Our call centre acts as a call concierge service for customers. Our core service offering is phone-based conversion. We assist property developers and real estate agents with appointment conversion. We have a number of strategies to help customers generate sales by re-engaging their existing database. We also offer a managed inbound calling service where we manage our customer’s 1300 lines.

Our Melbourne-based call centre will support your sales team and improve the customer’s experience. Our agents are trained to call, qualify and convert your prospects into sales appointments. We are online 363 days a year (so you don’t have to be) and our system integrates with email, SMS and live chat to deliver an optimal first impression.

Our call centre’s internal KPI is to call leads within 1 hour, our SLA is to call all leads within a 2-hour timeframe.

Our call centre offers a fixed cost per managed lead based on the number of enquiries you generate on a monthly basis

We track conversion at every stage of the buyer journey to drive efficiencies. Our live reports make it easy to track the performance of your campaign.

Our call centre has great depth in property and education. Outside of these industries, we have provided calling services for customers working in not-for-profit, finance and B2B.

We are based in Melbourne, Australia.

Our call centre services operate 7 days per week throughout the year.

Our agents are trained to profile buyers and filter out the tyre-kickers. This enables us to measure intent and likelihood to purchase, as well as unlocking personalisation. We can collect information such as buyer type, timeframe to purchase and product preferences.

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